Frequently Asked Questions

Manuals

Wood Care and Maintenance

Wood Care and Maintenance

Avante Care and Maintenance

Avante Care and Maintenance Manual

Steel Care and Maintenance

Steel Garage Doors Care and Maintenance

Canyon Ridge Care

Canyon Ridge Care and Maintenance

Grand Harbor Care and Maintenance

Grand Harbor Care and Maintenance Manual

Coachman

Coachman Care and Maintenance Manual

Installation Manual-Wood Garage Doors

Installation Instructions for Wood Garage Doors

Installation Avante Sleek

Installation Instructions for Avante Sleek

Installation Manual

Handle Installation for Modern Series

Installation Manual Avante

Installation Instructions for Avante

Installation

Residential Sectional 1-Layer And 2-Layer Doors

Installation Manual

Alignment Center Hinge Installation Supplement

Double Track Low Headroom

Double Track Low Headroom Supplemental Instructions for Doors Over 8' Tall

Standard Torsion Spring

Standard Torsion Spring Assembly Instructions

Faux Wood Overlay

Faux Wood Overlay Supplemental Instructions

Extended Height

Extended Height Doors Supplemental Instructions

Opener Instructions

Attaching An Automatic Opener for 3-Layer Doors

Installation Manual-Insulated Garage Doors

Residential Sectional Insulated Steel Doors

Attach Opener

Attaching An Automatic Opener for 1- and 2-Layer Doors

Lockbar

#3 Lock Bar Assembly Instructions

Low Headroom

Low Headroom Options

Gallery Lift Handle

Gallery Collection Lift Handle Guide

Strap Hinge

Strap Hinge Installation Instructions

Windcode W1

WindCode® Garage Doors W1

Windcode W2 or Higher

WindCode® Garage Doors W2 or Higher

25 Degree High Lift Track Supplemental

25 Degree High Lift Track Supplemental Instructions

High Lift Track

High Lift Track Supplemental Instructions

Double Track Low Headroom

Double Track Low Headroom Supplemental Instructions for Doors Up to 8' Tall

Low Headroom Conversion

Low Headroom Conversion Kit Instructions

Standard Extension Instructions

Standard Extension Spring Assembly Instructions

EZ Set Extension

EZ-SET Spring™ Extension Assembly

EZ Set Supplemental

EZ-SET® Torsion Spring System

Snap Latch Lock Assembly

#1 Snap-Latch Lock Assembly Instructions

Florida WindCode Brochure

Residential Florida WindCode Brochure

WindCode Residential

Residential WindCode Brochure

Configurations

Reserve Wood Semi-Custom Configurations

Configurations

Reserve Wood Limited Edition Configurations

Idea Book

Products Available Through Independent Dealers

Wood Idea Book

Wood Idea Book

Avante Sleek Brochure

Avante Sleek Brochure

Avante Brochure

Avante Brochure

Modern Steel Brochure

Modern Steel Brochure

Classic Steel Value Garage Doors

Classic Steel Value Brochure

Classic Steel Value Plus

Classic Steel Value Plus Brochure

Classic Steel Premium

Classic Premium Brochure

Bridgeport Steel Brochure

Bridgeport Steel Product Brochure 1 & 2 Layer

Bridgeport Steel Brochure

Bridgeport Steel Product Brochure 3-Layer

Ultra-Grain

Ultra-Grain Paint Option Brochure

Gallery Steel

Gallery Steel Non-insulated 1 & 2 Layer

Gallery Steel

Gallery Steel 3-Layer Construction

Home Depot Brochure

Products Available at Home Depot

Coachman Brochure

Coachman Brochure

Grand Harbor Brochure

Grand Harbor

Videos

Browse our videos below for tips to keep your garage door running safely and smoothly

How to Touch Up Canyon Ridge Garage Door

How to Touch Up Canyon Ridge Garage Door

Do you have damage to the overlays on your Canyon Ridge garage door? Watch this video to learn how to repair.

Clopay Doors Logo
4:15 min
How to Touch Up an Ultra-Grain Door

How to Touch Up an Ultra-Grain Door

Learn how to repair a scratch on your Ultra-Grain garage door.

Clopay Doors Logo
3:18 min
How to Open Your Garage Door Manually

How to Open Your Garage Door Manually

Learn how to manually open your garage door if your power goes out, or if your opener just is not working.

Clopay Doors Logo
0:17 min
How to Keep Your Garage Door Running Quietly

How to Keep Your Garage Door Running Quietly

Is your garage door loud when you open and close it? Learn how to have a quieter door.

Clopay Doors Logo
1:21 min
How to Wash Your Clopay Garage Door

How to Wash Your Clopay Garage Door

Is your garage door looking dingy? Watch the video below to learn how you can easily make it shine!

Clopay Doors Logo
Clopay Corporation
2:11 min
Installation Introduction A

Installation Introduction A

An introduction and overview of how to safely install your Clopay overhead garage door. Part 1 of 2.

Clopay Doors Logo
Clopay Corporation
2:39 min
Installation Introduction B

Installation Introduction B

An introduction and overview of how to safely install your Clopay overhead garage door. Part 2 of 2.

Clopay Doors Logo
Clopay Corporation
2:29 min
Check for Headroom, Backroom and Sideroom

Check for Headroom, Backroom and Sideroom

How to check for Headroom, Backroom & Sideroom for a garage door.

Clopay Doors Logo
Clopay Corporation
1:56 min
Removing the Existing Door

Removing the Existing Door

How to remove an existing garage door.

Clopay Doors Logo
Clopay Corporation
4:43 min
Preparing the Opening

Preparing the Opening

How to prepare the opening for a garage door installation.

Clopay Doors Logo
Clopay Corporation
0:42 min
Preparing the Bottom

Preparing the Bottom

How to prepare the bottom section of a Clopay overhead garage door for installation.

Clopay Doors Logo
Clopay Corporation
2:22 min
Installing Door Sections

Installing Door Sections

How to install the door sections of a Clopay overhead garage door.

Clopay Doors Logo
Clopay Corporation
2:53 min
Reinforcing Top Section

Reinforcing Top Section

How to reinforce the top section of a Clopay overhead garage door for mounting an automatic garage door opener.

Clopay Doors Logo
Clopay Corporation
1:44 min
Assembling and Installing Track

Assembling and Installing Track

How to assemble and install Clopay overhead garage door track. Part 1 of 2.

Clopay Doors Logo
Clopay Corporation
1:44 min
Assembling and Installing Track

Assembling and Installing Track

How to assemble and install Clopay overhead garage door track. Part 2 of 2.

Clopay Doors Logo
Clopay Corporation
2:30 min
Lift Handle Attachment

Lift Handle Attachment

How to attach the lift handle during the installation of a Clopay overhead garage door.

Clopay Doors Logo
Clopay Corporation
0:10 min
Installing the Slide Bolt

Installing the Slide Bolt

How to install the inside sliding bolt during the installation of a Clopay overhead garage door.

Clopay Doors Logo
Clopay Corporation
1:08 min
Installing Standard Torsion Springs

Installing Standard Torsion Springs

How to install standard torsion springs for a garage door.

Clopay Doors Logo
Clopay Corporation
9:20 min
EZ Set Torsion Spring

EZ Set Torsion Spring

How to safely install Clopay overhead garage door EZ Set Torsion Springs. Part 1 of 4.

Clopay Doors Logo
Clopay Corporation
3:13 min
EZ Set Torsion Spring

EZ Set Torsion Spring

How to safely install Clopay overhead garage door EZ Set Torsion Springs. Part 2 of 4.

Clopay Doors Logo
Clopay Corporation
3:23 min

Still haven't found an answer?

phone icon

Call

Working Hours: Monday - Friday
8:00am-6:00pm EST
1-800-225-6729
Call Now
email icon

Email

Email us anytime! We strive to answer emails within 1 business day.
Email Us

Chat With Us

Hours: Monday - Friday
8:30am-5:00pm EST
Chat

Are you an Architect?

For design and architectural inquiries, contact Architectural Design Support (ADS) at
1-833-401-5582
Monday - Friday 8:00am - 5:00pm EST

Loading