Having Trouble with Your Garage Door?

Garage Door Interior

Clopay recommends that garage doors be serviced by competent professionals. Some states or localities have licensure requirements as to garage door installers. Please do not attempt installation or repair of garage doors unless you are have thoroughly read all installation manuals. This troubleshooting section is intended to provide general advice as to common problems and possible resolutions of those problems. It is not intended to provide particular advice as to any unique situation.  We recommend that you consult with one of our many qualified independent installing dealers if you have particular questions as to your door. This troubleshooting guide is limited to Clopay products, and is not for use with the products of any other manufacturer. This troubleshooting guide is subject to the Terms of Use.

 

Oh no! Is your garage door stuck? Don't worry, we've got some simple solutions to help you out. But remember, safety first! If the problem persists, it's time to call in the pros.

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Check out our guide on how to repair broken or damaged window panes on your Clopay® garage door! From neighborly mishaps to extreme weather, we've got you covered.

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Our collection of installation manuals, care and maintenance manuals and other support resources can help.

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Curious about your garage door warranty? Find our garage door warranties in one easy spot.

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Your local Clopay® Dealer is the best place to turn for information as well as the best place to get professional service for your garage door.

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Videos

Browse our videos below for tips to keep your garage door running safely and smoothly

How to Keep Your Garage Door Running Quietly

How to Keep Your Garage Door Running Quietly

Is your garage door loud when you open and close it? Learn how to have a quieter door.

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1:21 min
How to Open Your Garage Door Manually

How to Open Your Garage Door Manually

Learn how to manually open your garage door if your power goes out, or if your opener just is not working.

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0:17 min
How to Touch Up Canyon Ridge Garage Door

How to Touch Up Canyon Ridge Garage Door

Do you have damage to the overlays on your Canyon Ridge garage door? Watch this video to learn how to repair.

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4:15 min
How to Touch Up an Ultra-Grain Door

How to Touch Up an Ultra-Grain Door

Learn how to repair a scratch on your Ultra-Grain garage door.

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3:18 min
How to Wash Your Clopay Garage Door

How to Wash Your Clopay Garage Door

Is your garage door looking dingy? Watch the video below to learn how you can easily make it shine!

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Clopay Corporation
2:11 min

Need more garage door advice?

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Guide to Regular Garage Door Maintenance

Your garage door's condition can have a big impact on your home's appearance and value. Regular maintenance can help keep your door looking good for years to come. Checking your garage door can also prevent it from needing expensive repairs down the road.

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broken house

Why does my garage door reverse as soon as it hits the floor?

One question homeowners often ask is why their garage door closes, then immediately reverses to the open position. Imagine you’re trying to leave house and you just can’t get your garage door to stay closed.

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What should I do if my garage door opener remote is stolen?

Your garage door opener remote is like a key to your home. Occasionally, these small-but-important devices can go missing. No matter the circumstances, a lost garage door remote is troubling and it can leave you wondering how best to fix the problem.

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