Choosing A Garage Door Dealer for Sales, Installation & Service

Your garage door is likely the largest opening on your home, so it’s important to ensure it is properly installed and regularly serviced for reliable operation and long-lasting curb appeal. For maximum peace of mind, many homeowners turn to a garage door dealer for sales, installation, and service.

While a simple internet search will yield plenty of local garage door dealers, it is important to choose a reliable, trustworthy professional for sales and service. Without researching your local dealers, you could find yourself doing business with a “bad Bob”, which is a garage door dealer who performs unnecessary services and charges a homeowner expensive fees for these services. View our guide on how to avoid garage door repair scammers here.

Here are a few points to consider when researching local garage door dealers, along with some additional resources to help you in your search:

What Is the Online Reputation of the Dealer?

One of the many benefits of technology as a consumer is the ability to research products and services before you buy. Many garage door services will have a Better Business Bureau listing that shows how long they have been in business as well as consumer reviews.

Not every business will have a Better Business Bureau profile, so if that is the case for a dealer you are researching, check home improvement websites like Angie’s List or Houzz, or look for reviews submitted directly in a Google search for the business name. Some dealers may have reviews or testimonials listed on their site but be sure to look for photos and names of the reviewers, as they can help verify that the reviews are authentic.

What Memberships, Awards, and Accreditations does the Dealer have?

Aside from customer reviews, another sign that a dealer is a reputable part of the garage door community is their membership in industry organizations. The International Door Association (IDA) is an organization that offers memberships to reputable garage door dealers and is a great place to do some additional research. Angie’s List offers a Super Service Award based on top-rated businesses, and Houzz also offers a Best of Houzz award in various categories, which are other areas to check when looking for a local dealer.

When searching for a garage door dealer, you can also look for Clopay Dealers with the Master Authorized® or Authorized Dealer® distinction. Master Authorized Dealers and Authorized Dealers are recognized as leaders in both their local markets and throughout Clopay’s network of independent garage door dealers. They provide a high level of expertise and responsiveness for sales, installation, or maintenance. To find a Clopay Dealer with one of these distinctions, use our Dealer Locator.

Does the Dealer Offer Products That Match Your Home’s Needs?

You can learn a lot about a business from the products they recommend. When looking at a dealer’s website, is it focused on offering the lowest prices possible, or offering a reliable, high quality door? As with any product, there is a spectrum of quality and affordability, so be sure to work with a dealer who understands criteria important to you and can recommend the highest quality door within your budget.

If you prefer to support American manufacturing, ask the repair service where their doors are manufactured. Clopay doors are manufactured in the US and distributed to our network of independent dealers through over 50 distribution centers across North America.

If you live in a high-wind/hurricane region, your local building code authority may specify a reinforced garage door for your home. If this is the case, ask the dealer if they carry WindCode and impact-rated doors. Garage door dealers in high-wind regions should be well-versed in code requirements for your area.

Is The Dealer Insured?

As with any contractor working on your property, it is important to ensure the dealer has insurance on both the business itself and the employees. A reputable garage door dealer should be able to provide assurance in these areas without any hassle or concern. If a garage door dealer is not insured, it is best to move on.

Find Peace of Mind with a Clopay Dealer

Using our Where to Buy locator to find your nearest Clopay® dealer can make the search for garage door repair services much easier. Clopay® is the largest manufacturer of residential garage doors and the only garage door brand to offer a one-year limited warranty on all replacement door installations. Our vast network of independent Master and Authorized dealers is prompt, knowledgeable, and ready to help you get your door operating smoothly. Whether it’s sales, installation, or repair services, a Clopay® Dealer is equipped and ready to help. Find a Clopay® Dealer near you today to get started.