Why Does My Garage Door Reverse as Soon as It Hits the Floor?

Your garage door is likely the largest opening on your home’s exterior, so it’s important to have the peace of mind that it is functioning properly. One question some homeowners ask is why their garage door closes, then immediately reverses to the open position. Imagine you’re trying to leave house and you just can’t get your garage door to stay closed. To help you diagnose the reason for this, here are a few quick things to try:

Possible Reasons Why Your Garage Door Hits the Floor, Then Goes Back Up

As is the case with so many issues at the home, there’s no one reason why your garage door closes, then opens. Here’s a rundown of some of the possible reasons this can be happening:

  • Travel Down: Your garage door is programmed to travel a certain distance before it closes. If it closes before that distance has been traveled, it thinks something is wrong — and it reopens to help prevent any damage or safety risk. But changes in weather conditions can causes your garage door components to shift or contract. When that happens, the distance your garage door needs to travel may change. In cases like this, your “travel down” setting simply needs to be adjusted to the new distance.
  • Limit Switch: Much like your travel down setting, your garage door opener’s limit switch governs where your garage door stops when being raised or lowered. If your garage door isn’t staying open or staying closed, you may need to adjust your limit switch, which requires only a flathead screwdriver. LiftMaster® provides a helpful resource that explains how to adjust a limit switch.
  • Logic Board: Your garage door’s logic board is the brain of your garage door opener. This brain can wear out in time, so you could need a replacement. When the logic board wears out, it can cause your garage door to close, then open (and vice versa) without explanation.

Before you break out your toolbox or call a professional for help, take a look at your garage door’s threshold. If there’s anything that’s blocking the threshold even slightly, your garage door will sense the blockage and reverse the direction to prevent damage or threats to safety.

If the threshold is clear, the issue could be any number of things in addition to the problems listed above. Check out this handy rundown from LiftMaster®. You can also consult your garage door opener’s instruction manual for troubleshooting guides.

The Easy Solution: Choose Quality

At Clopay®, we work with a nationwide network of Authorized and Master Authorized Dealers. These are local service professionals who provide outstanding customer care. Many of our Dealers also offer quality garage door opener maintenance, repair and installation.

Visit our Where to Buy locator to find a Clopay® Authorized or Master Authorized Dealer near you.

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