Why Does My Garage Door Reverse as Soon as It Hits the Floor?

Your garage door is likely the largest opening on your home’s exterior, so it’s important to have the peace of mind that it is functioning properly. One question some homeowners ask is why their garage door closes, then immediately reverses to the open position. Imagine you’re trying to leave house and you just can’t get your garage door to stay closed. To help you diagnose the reason for this, here are a few quick things to try:

Possible Reasons Why Your Garage Door Hits the Floor, Then Goes Back Up

As is the case with so many issues at the home, there’s no one reason why your garage door closes, then opens. Here’s a rundown of some of the possible reasons this can be happening:

    Your Threshold May Be Blocked

    Before you break out your toolbox or call a professional for help, take a look at your garage door’s threshold. If there’s anything that’s blocking the threshold even slightly, your garage door will sense the blockage and reverse the direction to prevent damage or threats to safety.

    If the threshold is clear, the issue could be any number of things in addition to the problems listed above. Check out this handy rundown from LiftMaster®. You can also consult your garage door opener’s instruction manual for troubleshooting guides.

    Your Travel Down Setting Needs to be Adjusted

    Your garage door is programmed to travel a certain distance before it closes. If it closes before that distance has been traveled, it thinks something is wrong — and it reopens to help prevent any damage. Changes in weather conditions can causes your garage door components to shift or contract. When that happens, the distance your garage door needs to travel may change. In cases like this, your “travel down” setting simply needs to be adjusted to the new distance. For instructions on how to change your travel settings, check out this article from LiftMaster®.

    Your Travel Module or Logic Board Needs Replaced

    The travel module in your garage door opener communicates the position of the door to the garage door opener logic board. Your garage door’s logic board is the brain of your garage door opener. Both the travel module and logic board can wear out in time, so you could need a replacement. When the travel module wears out, it can no longer communicate the garage door's position to the logic board and can cause your garage door to close, then open (and vice versa) without explanation.

    Get Logic Board Replacement

    Choose A Clopay Dealer for Garage Door Repair Services

    At Clopay®, we work with a nationwide network of Authorized and Master Authorized Dealers. These are local service professionals who provide outstanding customer care. Many of our Dealers also offer quality garage door opener maintenance, repair and installation.

    Visit our Dealer Locator to find a Clopay® Authorized or Master Authorized Dealer near you.

    Find Local Garage Door Repair Service

    Updated August 18, 2022