What Should I Do If My Garage Door Opener Remote Is Lost or Stolen?

Your garage door opener remote is like a key to your home. Occasionally, these small-but-important devices can go missing. Maybe your car has been broken into or stolen altogether. Maybe your remote slipped out when you were rushing to work or dropping kids off at school, or perhaps you loaned your remote to a friend or family member and never got it back. No matter the circumstances, a lost garage door remote is troubling, and it can leave you wondering how best to fix the problem.

Clopay Coachman Garage Door on Home

The good news is you can easily secure your home even after you’ve lost your remote. Here’s a look at what to do when you lose a garage door opener remote:

Erase The Remote from Memory & Reset The Opener's Code

Most homeowners have a spare garage door remote, which is great in a situation where one goes missing. If you have lost a garage door remote, it’s time to erase the lost remote from the memory of your opener and to reset the code. By erasing the memory and resetting the code, you ensure your lost garage door remote will no longer work.

It’s the same as changing the locks on your house if a key goes missing. Erasing the memory and resetting the code on your garage door opener will secure your home and let you rest easy knowing that you, your home and your family are all safe.

Quality garage door opener brands like LiftMaster® provide helpful online guides for situations just like this. Take a look at LiftMaster’s helpful guide that shows you how to erase a remote control from your garage door opener’s memory.

Learn to Do This for A Liftmaster Remote

Buy A Replacement Garage Door Opener Remote

Not everyone has a spare garage door opener remote — and, even if they do, they still want to replace the remote that’s gone missing. You can always search for a replacement opener remote from your unit’s manufacturer.

We recommend quality garage door opener brands like LiftMaster®, as they can equip you with a new remote to replace your old one. You can also consider getting a universal remote for the existing unit and any future replacement units you may have installed.

Purchase A Replacement Remote from A Local Dealer

Learn How to Open Your Garage Door Manually

While you’re waiting for your new garage door remote, you may have to open and close your garage door manually. Be sure to follow all safety precautions. If your garage door and opener are in good shape, opening and closing your door by hand should be easy.

But, if your door or opener are in need of maintenance or repair, you may find that your door is heavy or that it won’t stay open without support. Stay safe and call on a professional for maintenance and repair support if you have any issues with manual operation.

Learn How to Manually Open Your Garage Door

Purchase A Replacement Remote & Get Opener Service from A Clopay® Dealer

At Clopay®, we are America’s finest garage door manufacturer. We work with Authorized and Master Authorized Dealers nationwide — service professionals who have the experience and knowledge to help with all your garage door issues. Many of our dealers also specialize in garage door opener maintenance, repair and replacement. To find service and support you can trust, call on the Clopay® dealer in your area.

Find A Dealer

Page Updated April 19, 2019