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Residential Garage Doors

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FAQ
What Windows are available on Gallery Collection Doors?
What Windows are available on Gallery Collection Doors?Close...

One of the great features of the Gallery Collection is the selection of window options. Choose from our new Wrought Iron designs or plain glass in short, long and three arched styles, available with or without grilles. Grilles fit into the outside frame for easy installation, toe clean the glass or change the designs. 

               

 

What is headroom?
What is headroom?Close...

Headroom is the distance between the top of the door and the lowest point of the ceiling or any obstruction such as a garage door opener rail, pipes, or ductwork.

What colors are available on your steel doors?
What colors are available on your steel doors?Close...

Clopay's standard colors for steel doors are white; sandtone (except ribbed, which is available in white or brown only), almond and brown on all models and in hunter green and gray on some models (see our Design Your Door). Our Coachman Collection and Grand Harbor Collection Doors are, for the base door, white, almond and sandtone and for the overlays, white. Our Gallery Collection doors are available in White, Almond and Sandtone. The aluminum frame of our Avante doors are available in White, Brown, Clear Anodized Aluminum, Anodized Black and Anodized Bronze. Custom glass and frame colors are available. Ask your Pro-Series dealer for details.

I have a window section in my door. Do I have a choice on the placement of that section?
I have a window section in my door. Do I have a choice on the placement of that section?Close...

The window section can be placed in either the third (2nd from top) or the fourth (top) section

When referring to the gauge of the steel skin, does a lower number mean thicker steel?
When referring to the gauge of the steel skin, does a lower number mean thicker steel?Close...

The lower the gauge, the thicker (and stronger) the steel. For example, 24-gauge steel is thicker than 27-gauge steel. However, a “sandwich” constructed door with two 27-gauge steel skins and a bonded insulated core is stronger than a “steel frame” door with a single 24-gauge steel skin.

Can I paint my Door?
Can I paint my Door?Close...

Clopay's steel doors can be painted with any high quality exterior paint (Do not use oil based paints). Note: Click here for important information regarding the painting of a Coachman Collection door.  Wood doors must be painted/stained prior to installation. Most models are available primed from our factory. For more details on painting and staining Click here.  Clopay recommends wood doors be re-painted every 1 to 2 years (more frequent refinishing may be required in high moisture areas).

What tools will I need to install my garage door?
What tools will I need to install my garage door?Close...

1. “C” Clamps or Locking Pliers
2. Hammer
3. Screwdrivers
4. Tape Measure
5. Level
6. Socket Wrench Kit

I hear a lot about R-value. What is it and is it important?
I hear a lot about R-value. What is it and is it important?Close...

R-value is a measurement of thermal efficiency of a door, or how well it insulates. Insulation is an important factor to consider when purchasing a garage door. If you plan to spend a lot of time in your garage, or if you have a room directly above or adjacent to your garage, you will want to purchase a door that offers a high R-value. If your garage is not attached to your home, or you are not concerned with insulation, you can purchase a door with a lower R-value or no insulation at all.

R-Value Premium

Steel 2" 9.0
Premium Steel 1-3/8" 6.5
Gallery Collection™ 1-5/16" 6.3
Coachman™ Collection 2" 9.0
Coachman™ Collection 1-3/8" 6.5
Grand Harbor 2" 6.3
Classic Line Wood Flush Design 1-1/8" 5.9
Reserve Collection™

See your local retailer or dealer for specific information

How much headroom do I need?
How much headroom do I need?Close...

This depends on what type of spring system that your new door will have. For extensions springs, a minimum of 10" is required for the door to operate. Torsion springs require 12". Remember, these amounts are for door operation only. If you are installing a garage door opener, additional headroom is required. Check with the opener manufacturer for additional headroom requirements.

I do not have the needed amount of headroom. Is there something I can do?
I do not have the needed amount of headroom. Is there something I can do?Close...

Yes! Low headroom kits are available from your local dealer or retailer. If your door came with extension springs, the needed headroom can be reduced to 4-1/2”. Torsion springs systems can be reduced to 4-1/2”. For more information, please refer to the Low Headroom Options file listed on the Installation Manuals.

How much does a garage door cost?
How much does a garage door cost?Close...

We sell exclusively through our network of distributors and they are best able to provide you with current prices. The price you pay for a garage door depends on a number of factors. The model, size, options and site conditions all influence the price of your door. In addition, most of our distributors also install the door for you and will provide you with an installed price. Consult our "Where to Buy" to find a distributor near you. Or specify your requirements in our interactive "Design Your Door" and email a request for a quote to the dealer of your choice.

I am getting ready to remove my old garage door. It has standard torsion springs. How can I get the tension off the springs?
I am getting ready to remove my old garage door. It has standard torsion springs. How can I get the tension off the springs?Close...

Torsion springs are under high tension. Unwinding standard torsion springs requires specific tools and training. Due to the dangerous nature of this process, we recommend you contact a local door dealer to remove the tension from the springs.

What is backroom?
What is backroom?Close...

The backroom is the distance from the garage door to the back wall of the garage. The door height plus 18" is required for proper door installation. Additional backroom is required for the installation of an automatic garage door opener.

I do not have a standard size door. Can you make a door to fit my needs?
I do not have a standard size door. Can you make a door to fit my needs?Close...

Standard door widths are 8', 9', 10', 12', 14', 15', 15'6", 16', and 18'. Some models can be custom ordered in 2" increments (8'2", 8'4", 8'6", etc.). Check with your local dealer or retailer for custom width/model availability. Standard door heights are from 6' to 8' in 3" increments, except for 7'3". Most residential models are now available in extended heights up to 12". Check with your local dealer or retailer for custom height/model availability.

I am building a new garage; what size should I make the rough opening for my door?
I am building a new garage; what size should I make the rough opening for my door?Close...

The rough opening should be the same size as the door you wish to purchase. The door fits against the opening from the inside. The rough opening should be finished with an exterior perimeter seal or stop molding to seal out rain and wind. For more information, please refer to the Preparing the Opening file listed on the Installation Manuals page

Can I replace only the sections, and not use the new track and springs?
Can I replace only the sections, and not use the new track and springs?Close...

To avoid installation problems which could result in personal injury or property damage, use only the track and springs specified and supplied with the door. Do not attempt to reuse the old track, springs, or hardware. Failure to use all supplied hardware will void the factory warranty.

My new door was supplied with EZ-Set torsion springs. Do I need the wood anchor pad as described in the installation manual?
My new door was supplied with EZ-Set torsion springs. Do I need the wood anchor pad as described in the installation manual?Close...

No! The wood anchor pad is needed only when standard torsion springs are used.

Do I need to reinforce my garage door if I am installing an automatic opener?
Do I need to reinforce my garage door if I am installing an automatic opener?Close...

Yes! Failure to properly install opener reinforcement will result in damage to the door and will void the warranty. The reinforcement configuration differs depending on the model number and size of the garage door. Please refer to the installation manual supplied with the garage door for specific instructions. For more information, please refer to the Attaching an Automatic Opener to "Pan Construction" Doors Using Punched Angle file listed on the Installation Manuals page available here or Attaching an Automatic Opener to "Sandwich Construction" Doors Using Punched Angle available here

My door “hangs” in the opening – is that normal? Can I fix it?
My door “hangs” in the opening – is that normal? Can I fix it?Close...

Normally a door will hang about 4 – 6 inches into the opening. This helps keep tension on the cable so it does not fall off the cable drum or pulley. If you have a door with an electric opener, it can be adjusted so the door is pulled completely even with the opening, if necessary, to provide additional clearance for a vehicle.

What is sideroom?
What is sideroom?Close...

measurement from each side of the door opening, outward to the nearest wall or obstruction within the garage. Allow on each side of the door 3-3/4" for standard extension and torsion springs and 5-1/2" for EZ-Set extension springs to allow for installation of the track.

Is everything included in the door package to install the door?
Is everything included in the door package to install the door?Close...

The door package includes the sections, track, spring assembly, and hardware required to install the door. Several additional items can be purchased from your local dealer or retailer to aid in installation. These items are: 1. Rear track hanger kit for attachment of the horizontal track to the ceiling in the back of the garage. Existing hangers generally can be reused. However, we do recommend that you inspect them to ensure they are in good condition and positioned properly for the new installation. 2. Stop molding or perimeter seal for the exterior sides and top of the opening. 3. Some models do not include the opener reinforcement bracket. This can be done with a reinforcement kit or it can be done with standard 13-gauge punched angle iron. See installation manual for details. 4. Low headroom hardware. This is required when there is limited headroom between the top of the door and the ceiling or roof rafters.

Do you offer Doors for High Wind Areas?
Do you offer Doors for High Wind Areas?Close...

We offer garage doors to meet specific wind speeds. These doors have added steel reinforcement struts, upgraded springing and heavy-duty commercial grade track and rollers to meet wind speeds and gusts from 75 mph to 170 mph. Your local building department can give you information on which ratings your county requires.

How do I install my lockset?
How do I install my lockset?Close...

For lock bars please refer to the Lock Bar Assembly Instructions file listed on the Installation Manuals page or available here. For a cable lock please refer to the Snap Latch Lock Assembly Instructions file listed on the Installation Manuals page or available here.

How do I install the struts provided with my garage door?
How do I install the struts provided with my garage door?Close...

Please refer to the Installing Struts file listed on the Installation Manuals page.

I live in Florida and purchased one of your doors with impact windows – how should I clean them?
I live in Florida and purchased one of your doors with impact windows – how should I clean them?Close...

This window is made with Lexan™. Refer to the WindCode portion of our website for Impact Window cleaning instructions by clicking here.

Where can I buy parts?
Where can I buy parts?Close...

We sell parts exclusively through our distribution network. See “Where to Buy” on our website.

My door has no insulation; how can I insulate the door?
My door has no insulation; how can I insulate the door?Close...

Insulation kits for most doors are available from your local dealer or retailer.

Does my garage door require maintenance?
Does my garage door require maintenance?Close...

Your garage door is the largest moving object on your home, and we recommend that the Door Maintenance information in your installation manual maintenance is performed on an annual basis.

Can I fix my door myself?
Can I fix my door myself?Close...

Our doors are designed to last, but some parts do occasionally wear out or become damaged. If you are reasonably handy and follow the instructions with the parts or in your installation manual, you can do some repairs yourself. Some of these parts include rollers, bottom seal, hinges, lift handles, windows and window inserts. While some homeowners have the skill and tools to handle it themselves, we recommend that replacing springs, door sections, tracks and operators should be handled by a door professional. See our Installation and Care and Teach Me About Garage Door areas on our website for additional information.

Are replacement sections available for my door?
Are replacement sections available for my door?Close...

For all our steel and wood doors, yes! If we still manufacture the model number door you have, replacement sections are available from your local dealer or retailer. If your door was manufactured in the last 10 years, we can identify the model number fo your door by the 15 to 16 digit serial number on the interior bottom section of the door. Exposure to the elements over time will alter the color of the section; therefore it may not be a perfect match. Due to the custom assembly of the Coachman Doors, certain restrictions apply for replacing sections. Consult your local distributor for details.

Can I install my old garage door opener on my new door?
Can I install my old garage door opener on my new door?Close...

We recommend you check with the opener manufacturer to ensure that the unit is equipped with all of the safety features required by law today to ensure the safety of your family. Upon verification that the unit meets the current government requirements, just about any opener can be installed. It is important to remember to reinforce the door before you attach the automatic opener.

Can I have an Avante Door in a High Wind Area?
Can I have an Avante Door in a High Wind Area?Close...

Yes, in some high wind areas. The Avante Collection is availlable in W1 up to 14' wide and in W5 up to 20'2" wide. Check our WindCode area for specifics.

I scratched my door. Is touch-up paint available?
I scratched my door. Is touch-up paint available?Close...

Yes! Touch-up paint is available from your local dealer or retailer.

What type of spring system comes with my new door?
What type of spring system comes with my new door?Close...

Doors purchased through retail chains are generally provided standard with extension springs on single doors (10' wide and under) and EZ Set Torision springs on double car doors (doors over 10' in width). Professional installing dealers will provide the spring that is best suited for each individual installation. Check with your local dealer or retailer for the type of spring system that comes standard with your door.

How many different styles of Coachman Doors are available?
How many different styles of Coachman Doors are available?Close...

The Coachman Collection product line is available in three Design Series, Series 1 & 2 inlcude three designs each and Series 3 includes five desings, for a total of eleven designs.

                              

  

  

 

  

What type of glass is available with the Avante Collection doors?
What type of glass is available with the Avante Collection doors?Close...

All glass panels are tempered and is available in either DSB or inuslated. Acrylic windows and aluminum panels are also available.  Special order glazing options are also available.  See your local Clopay Dealer or Retailer for more information.

What horsepower garage door opener do I need with my door?
What horsepower garage door opener do I need with my door?Close...

Generally a 1/3 horsepower opener is sufficient for any single car doors and a 1/3 or 1/2 horsepower for some of the heavier double car doors. Remember, the door must be reinforced prior to the attachment of a garage door opener. A minium 1/2 horsepower is required for all Reserve Collection wood doors.

Is the Gallery Collection Available in WINDCODE
Is the Gallery Collection Available in WINDCODEClose...

The Gallery Collections is available in certain Windcode levels. Check out the Windcode area of the site for specific information.

Do you have Coachman Doors for High Wind Areas?
Do you have Coachman Doors for High Wind Areas?Close...

Coachman doors are available in W4, W5 and W6 Windcode categories.  Consult your local dealer or building inspector for requirements specific to your location.

Does my garage door require maintenance?
Does my garage door require maintenance?Close...

Your garage door is the largest moving object on your home, and we recommend that the maintenance information in your Installatin Manual is performed on an annual basis.

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About What is wind load Drawings Windows Where to Buy

Building code officials, builders, insurance companies and homeowners are increasingly aware of the need for structures to withstand high winds resulting from hurricanes, tropical storms and other weather related events.

With the introduction and adoption of the International Building Code in most areas of the U.S., wind load is no longer an issue exclusively in Florida and other hurricane prone areas. Clopay has developed a unique WindCode® ID program to help you select the right door. It includes factors like local building code, MPH requirements and mean roof height.

If you are a consumer interested in tough, wind code-compliant garage doors, ask your Clopay Pro-Series dealer or Clopay retailing home center for assistance in selecting a door appropriate for your area.


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