Frequently Asked Questions: Commercial Doors


  • What is headroom?

  • What is backroom?

  • I do not have standard size door openings. Can Clopay create custom doors to fit my needs?

  • How much headroom do I need?

  • I do not have the necessary amount of headroom. Is there something I can do?

  • What is side room?

  • What type of spring system comes with my door?

  • What glass options are available for the full view door models?

  • My door has a window section. Do I have a choice as to where that section is placed?

  • What tools will I need to install my doors?

  • I am constructing a new building, what size should the rough opening for my door be?

  • I am getting ready to remove my old door, which has standard torsion springs. How can I get the tension off the springs?

  • Can I replace just the door sections and not use the new track and springs that came with it?

  • Do I need to reinforce my door if I am installing an automatic door opener?

  • My door “hangs” in the opening – is that normal? Can I fix it?

  • How do I install my lockset?

  • Does the Clopay door package include everything I need for proper installation?

  • How do I install the struts provided with my door?

  • Where can I buy parts?

  • Does my door require maintenance?

  • Can I fix my door myself?

  • Are replacement sections available for my door?

  • I hear a lot about R-value. What is it and is it important?

  • My doors have no insulation; how can I fix this?

  • Can I install my old door opener on my new door?

  • What horsepower opener do I need for my door?

  • When referring to steel gauge, does a lower number mean thicker steel?

  • Can I paint my Clopay door?

  • Does Clopay offer reinforced doors for high wind areas?

  • I live in Florida and purchased one of your doors with impact windows – how do I clean them?

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